Chris-Boudreaux
Book The Social Media Management Handbook (Cover Image)

Three chapters by Chris Boudreaux, with additional chapters by 15 professionals at Accenture.

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Research Research Published on SSRN

Chris published research with Dr. Wendy Moe and Dr. David Wenschel, determining a method for reliably measuring customer satisfaction through online conversation mining.

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Free Stuff Policy Database
213 social media policies

Research Database
160 social media research reports

Free Policy Report
Study of more than 49 social media policies
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